Privacy Policy

Who We Are

Lumiere Inn is a POS solutions provider offering SaaS platforms, payment integration, and hardware services. Our website address is: https://lumiereinn.com

What Personal Data We Collect and Why

Comments

When visitors leave comments on our site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help with spam detection.
An anonymized string (hash) from your email may be shared with the Gravatar service to check if you use it. Gravatar Privacy Policy. After your comment is approved, your profile picture is publicly visible alongside your comment.

Media

If you upload images to the site, avoid uploading images with embedded location data (EXIF GPS). Visitors can download and extract location data from website images.

Cookies

We use cookies to:

  • Improve user experience

  • Manage sessions and authentication

  • Track usage analytics (via services like Google Analytics)

  • Handle customer interaction through forms and login areas

Embedded Content from Other Websites

Articles or content on our site may include embedded media (e.g., videos, images, or tools). Embedded content behaves as if the visitor had visited the other site directly. These third-party sites may:

  • Collect data

  • Use cookies

  • Embed tracking

  • Monitor interaction (especially if you are logged into their service)

We advise reviewing their privacy policies separately.

Analytics & Tracking

We use services like Google Analytics, Facebook Pixel, and other tools to track how users interact with our site for performance and marketing purposes. This data is anonymized where possible and used to enhance user experience.

Who We Share Your Data With

We don’t sell or trade your personal data. We may share your data with:

  • Payment processors (e.g., for hardware or SaaS purchases)

  • Hosting & IT support partners

  • Spam detection tools

  • CRM & marketing platforms

  • Legal authorities (only if required)

If you request a password reset, your IP address is included in the reset email.

How Long We Retain Your Data

  • Comments and metadata are stored indefinitely to auto-approve future responses.

  • Registered users’ personal info is stored in their profiles. Users can see, edit, or delete their data anytime (except username). Admins can also view/edit it.

What Rights You Have Over Your Data

You can request:

  • An export of the personal data we hold about you.

  • Deletion of your data (except data retained for administrative, legal, or security reasons).

To exercise these rights, email us at: admin@lumiereinn.com

Where Your Data Is Sent

Visitor comments may be checked through automated spam detection services. Analytics and some tools may send anonymized data to third-party platforms.

Security of Your Data

We use secure servers, encryption, access control, and SSL to safeguard data. However, no system is 100% secure. If we detect a breach, we will notify affected users promptly.

Policy Updates

We may revise this Privacy Policy. Changes will be posted on this page, and the effective date will be updated. Continued use of our site means you accept the latest version.

Contact Us

Lumiere Inn
Address: 7‑B, 3rd Floor, Al‑Babar Center, F‑8 Markaz, Islamabad
Email: admin@lumiereinn.com
Phone: +92-51-2202256